Individual ID & Organisation ID Management
B2B & B2C User Experience
Simplify and improve how your B2B & B2C users engage with your digital services.
Simplified or automated user registration
- Configurable best practice templates for registration and login, or complete customisation via API
- Use existing reusable digital identities (verified/strong or regional eID, social login, professional, enterprise) for easy registration and return login authentication
- Verification of customer’s real identity
- Automated registration based on contract information queried from connected CRM(s)
- E-mail and phone number via SMTP and SMS verification
Identity federation and business networks
- Business customers Single Sign-On (SSO) to services from their own corporate network
- Federate client identities to support partner networks and build new business streams
- Verify weak identities with a strong multi-factor method or link to a 3rd party digital identity in any defined context
- Protocol translation, e.g. from SAML to WS-Federation and vice versa
- Supported standards: SAML 2.0 (independently tested), OpenID, OAuth 2.0, OpenID Connect OIDC, CIBA, Mobile Connect, WS-Federation, TUPAS, ETSI MSS (ETSI TS 102 204)
Reusable Identity for quick registration and improved retention
- Out of the box support for reusuable Identity Providers
- Personal Identity Ecosystem – verified Individual IDs like BankID & NemID. Social IDs like Facebook, Apple and Amazon. Business IDs like LinkedIn and GitHub
- Organisation Identity Ecosystem – verified Organisation IDs like Legal Entity Identifiers
- New providers quickly added via Authentication Adapter microservice
- Reduced PII risk
- Simplifies initial registration and returning logins
Single Sign-On (SSO) across all connected services
- Single identity for multiple applications
- Centralised policy management delivers the right identity attributes to internal or external applications (GDPR)
Branding support
- Completely brandable solution without any extra development / coding
- Configurable interfaces for branded SSO
Security & Privacy
Minimise identity data breach risk. Ensure you meet security and privacy regulation for B2B users, customers, consumers, citizens, partners and internal and external employees.
Identity Attribute Broker Engine
- Pseudonymisation of identity
- Aggregate identity attributes from various sources, i.e. user database, CRM, 3rd party APIs
- Minimal attribute set supports user privacy – granular control over which attributes are sent to target applications
Multi-factor authentication (MFA)
- Contextual step-up authentication
- Broad support for MFA methods: bank applications, “pay” apps, passkeys, TOTP, SMS OTP, SMTP OTP, Certificates & PKI, biometrics , social identities.
- Windows SSO, AD integration, SQL integration, LDAP
- Biometrics
Step-up identity sources and step-up MFA
- Step-up to additional MFA methods at the right time in the customer journey
- Social: support for Sign in with… Apple, Facebook, LinkedIn, Google+, Github, Amazon, Yahoo, Mixi, VKontakte
- Business: support for Microsoft O365, Google Apps for Business, Salesforce, Azure, Active Directory
- Verified: support for Government eIDs, Bank IDs, Mobile IDs
- Open standards: support for any OIDC, OAuth based identities via Authentication Adapter microservice
- Build Identity Proofing & Identity Verification services into any decision workflow. Integrated Onfido support
Best practice basic credential management
- Basic password policy & recovery/reset
- Basic credentials (e-mail, phone number) verification
Authorisation management
- Centralised authorisation policy management
- Flexible authorisation policies per service
- Role based access control (RBAC) and attribute-based access control
- Authentication and authorisation policies can be quickly modified for one or more online applications using the administrative web interface
- Zero or minimal policy development required for the connected applications
User Directory
- Scalable and secure storage of identity data and attributes
- Local geo-residency for identity data and attributes
- Consolidate risky, overlapping identity data silos
Meet privacy and security regulation
- Centralised access, modification / review, transfer and deletion of PII (GDPR)
- Consent collection, management and revocation (GDPR)
- Centralised policies for control of identity attribute release (GDPR)
- Strong Customer Authentication (PSD2)
- Extensive standards support: SAML Security Assertion Markup Language, OpenID Connect OIDC, OAuth, Mobile Connect, ADFS 2 & 3 (WS-Federation), TUPAS
Data Residency
- Client-defined data geo-residency location for IDaaS
- Local network data residency for Identity Server (software)
- Hybrid approach supported – local data store connecting to IDaaS capabilities
Business Transformation Impact
Use digital identity to improve your organisation’s productivity, automate repetitive tasks and create self-service experiences for customers, partners, and suppliers.
Flexible deployment
- IDaaS – Identity-as-a-Service with identity data and IAM functions managed in the cloud
- Identity Server – on-premises software deployment with complete control over data residency
- Hybrid CIAM – cloud-based IDaaS capabilities operate as SaaS, but connect to on-premises user directories and legacy applications
Delegated Authority – multi-tier identity relationship management and delegation of authority
- Core scaling feature requirement for B2B, B2C and B2B2C IAM requirements
- Allow external users to manage their own organisation’s (or family) user identities and delegate roles at a national scale (G2B, G2C)
- Create new organisations, new users, invite external parties, authorise employees and more
- Minimise the amount of outdated or incorrect customer data through self-management
- Cost savings achieved in customer service operations by delivering self-service workflows for your external users
Right to Represent
- Connect to and check company identity and mandated rights of individuals to represent their company in real time
- Build into KYC (Know Your Customers) or onboarding workflows
- Based on Legal Entity Identifiers (LEI) issued by Ubisecure as the #1 accredited GLEIF LEI Issuer
Self-service identity management
- Self-service password management, reset, recovery and verification (SSPR)
- Verification of email and phone number during registration
- Self-service functions for authentication method management
Identity profile management
- Link LDAP and SQL databases for a centralised view of customer data
- Eliminating risky and expensive overlapping identity repositories and silos
- Reduce the number of accounts / identities per user
Extensive SSO support for existing cloud applications
- Enable SSO to cloud applications
- Enable strong authentication for business critical cloud applications using any supported authentication methods
CRM integration/linking
- IAM database master of identities, CRM master of contract information
- Automate linking of customer identities to the CRM contract lifecycle
- Increase efficiency in on-boarding by sending invitations directly from the CRM interface
- Improve the accuracy of customer data and increase sales and marketing efficiency
- CRM applications such as Salesforce.com and Microsoft Dynamics integrated via API
APIs & application integration
- Quick application integration for WebSSO protocols such as SAML, OpenID Connect and WS-Federation
- Other integration options: HTTP header injection (possible to also emulate SiteMinder, WebSeal, SelectAccess, etc.), HTTP basic emulation, Kerberos constrained delegation (requires TMG or Citrix Netscaler), IIS 6 impersonation (S4U impersonation)
- RESTful APIs to embed identity management functions to own applications
- SAML Attribute Query supports user attribute verification during a valid session
Out of the box and customisable workflows
- Create your own workflows through simple configuration — no scripting or programming needed
- Configure multiple workflows based on use case or business requirements
- Automate workflows or approval processes
- APIs to embed identity management functions into applications
Streamlined reporting and support for 3rd party enterprise tools
- Simple BI integration
- Exports to SIEM platforms
- Provisioning through any ESB